You may need to alter the member type sync that occurs between Office to Banquets. This guide details how a club employee can alter the sync.
In the event you wish to add member types to sync to Office, or to remove certain member types from displaying in Banquets.
Accessing the Tool
Open Office, and click System from the top navigation then click System Settings.
Click the arrow next to Partner Products, and then choose ReServe Gateway.
Enabling/Disabling Member Type Sync
In the next screen choose the Member Types tab to open the currently selected member types. This is a list of ‘Active’ member types for the sync. From this screen, you can click on the member type to select the type. Then click on Remove Selected to disable the sync.
From this screen, you can click on the member type to select the type. Then click on Remove Selected to disable the sync.
To add member types or unselect all, choose the check box icon next to the field for Select Member Types.
In the next screen, choose the member types you wish to add or remove by clicking the check box next to the member type name. Choose select once choices are completed.
After all changes are completed, always make sure to click the save icon.