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Table of Contents
exclude10.03.16 - Releases


CE Payments




For Example: $1,000 payment was made by a Member, $4 of this payment accounted for fees, and $996 went to the club. When the Club views their Bank Reconciliation, they can see that $4 of the payment went to their Fees account and $996 went to Member Dues, instead of the non-descript $1,000 payment from the Member.

Duplicate Payments

    • Added an ‘idempotencyID’ to payment related API calls to prevent the same request from being processed twice.

      Use Case: Previously, there was no process in place to avoid duplicate payments, Member Accounts, Account enrollments,  etc. Now, an ID has been assigned to each of these actions and the system recognizes not to process or complete duplicate ID numbers.

Credit Card Payments

    • Added new ‘Hosted Fields’ credit card tokenization form for CE Payments.

      Use Case:  Now that Credit Card Tokenization has been instituted, the Account Enrollment form for credit cards has been updated to reflect Major Credit Card Recognition and color coded validity.

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For Example: Green color coded information is valid, red shows an invalid entry. Also, the Credit Card Account Enrollment Form recognizes the Credit Card carrier.

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 Payments - Scheduled Payments


- Auto Draft

    • Enhanced experience with Auto Draft which has added the ability to sort and delete batches and added a warning prompt when changing payment processors.

      Use Cases: Previously, Auto Draft Batches were organized by Member ID, and scheduled Batches were unable to be deleted. Now, added functionality organizes Members by their Member Number, Scheduled Batches can be deleted before the scheduled date, and a warning appears to notify Users that Auto Draft or Scheduled Payments will be deleted when switching Payment Processors.

Members in the Auto Draft Batch will be sorted by their member number.

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Users can now delete Batches that have not yet run, as seen below.

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Mobile View

    • Enhanced the Statement/Current Activity view to show more detail and externally show the Chit.

Use Case: Previously this feature would show the chit, and the details were always expanded, causing issues when viewing Current Activity or Statement View on Mobile. Now, Statement View and Current Activity show Amount, Sales Tax, and Service Charges as sub items when expanded, as well as a new link to the Chit/Receipt.

Service Charges will show as line items, as seen below.

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Added functionality allows for the User to click Open Receipt, to see full chit.

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Please Note: If the Sales Tax and Service Charge line items do not exist for the transaction, it will show only the Chit when expanded.

  • Enhanced forms so that when the keyboard shows we scroll so that the text box it represents is in view.

Use Case: Previously, when viewing forms on Mobile, the User would have to scroll back to their original place when the keyboard opened. Now, added functionality will automatically scroll to the appropriate text box when the Users keyboard opens.

Payment Processor - PaySimple

  • Added new functionality to setup integration with the PaySimple Payment Processor for current PayCloud Users and Office Users that currently work with PaySimple.

Use Case: Previously, Paycloud did not integrate with PaySimple as a Payment Processor. Now, added functionality allows for Paycloud to integrate with PaySimple to Enroll Accounts for ACH and Credit Card, Make One Time Payments, Make Scheduled One Time Payments, Make Scheduled Recurring Payments, and Check Status of orphaned transactions.

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Users - Members - Payment History

    • Added features to change sort order in Member’s Payment History to show most recent payments first and increased maximum payments to show in the view from 250 to 5,000.

Use Case:  Previously,


Bug Fixes


 Fixed an issue where the  ‘Keep Statements For’ setting to ‘Keep All Statements’ was incorrectly maxing out at Keep 12 months instead.


Fixed many issues surrounding duplicate member numbers at Clubs, and made changes to prevent the most common causes of duplication


the Member’s Payment History was listed from oldest to newest transaction date and would only show the last 250 payments. Now, the view has been updated to show newest payments first, and allow Users to view up to 5,000 previous payments.

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Bug Fixes

  • Fixed a bug that caused ListView grids to show duplicated results while searching.

  • Fixed a bug that caused an error to display when deleting Custom Domain info from a club.

  • Fixed a bug that would format dollar amounts entered into payment fields in scientific notation if it exceeded 21 digits (now all payment fields are limited to $1,000,000).

  • Fixed a bug preventing the ‘Statement Purge’ task from working when a club had their ‘Keep Statements’ option set to ‘Keep All Statements’.

  • Fixed a bug with the display of Gift cards that don’t have descriptions.

Downloadable Guide